Scale - How to partner with big players with Lizzie Chapman

In this episode, Phil talks with technology partnerships veteran Lizzie Chapman. They dive into how partnerships evolve over time, the strategic importance of aligning incentives, and what it takes to make a lasting impact in the business to business and direct to consumer marketplaces.

Lizzie also share how to balance innovation, education, and execution in partnerships, sharing real-world examples of wins and lessons learned. Whether you're looking to streamline your partnership strategies or scale your business with the right collaborations, this episode is packed with actionable insights.

Key Takeaways:

✅ Start Small, Scale Strategically: Lizzie explains the importance of starting with a focused, manageable partnership (like Shopify) and scaling based on proven results.

The Long Game Wins: Successful partnerships require patience, trust-building, and continuous iteration to evolve and deliver lasting value.

✅ Curiosity is Key: Hiring for partnerships? Seek curiosity-driven individuals who thrive on learning about markets, tools, and customer needs.

Connect

Takeaways

✅ COVID-19 significantly impacted e-commerce and partnership dynamics.

✅ Building trust is crucial for successful partnerships.

✅ The Shopify partnership has been pivotal for AdRoll's growth.

✅ Partnerships require a long-term perspective and strategic planning.

✅ Navigating partnerships involves balancing internal and external demands.

✅ Continuous improvement and iteration are key in partnership integrations.

✅ It's essential to be willing to walk away from unsuccessful partnerships.

✅ Understanding market signals is crucial for identifying new opportunities.

✅ Building relationships with partners is as important as the partnerships themselves.

✅ Curiosity and a willingness to learn are key traits for partnership professionals.

✅ Attribution for partnership success can be complex and requires careful consideration.

✅ A clear value proposition is vital for successful partnerships.

✅ Partnerships should be treated with the same care as customer relationships.

Chapters

00:00 The Journey into Partnerships

03:00 Evolution of Programmatic Advertising

05:45 Impact of COVID on E-commerce and Partnerships

08:53 AdRoll and RollWorks: Dual Focus

11:51 Navigating the Partnership Landscape

14:54 Defining Partnerships: The Shopify Experience

18:08 Building Trust and Value in Partnerships

25:55 Navigating the Journey from Version 1 to Version 2

30:15 The Importance of Strategic Partnerships

33:28 Identifying New Opportunities in B2B

36:14 Building a Partnership Operating System

41:01 The Future of Partnerships: Challenges and Opportunities

Want to share this episode of Partnership+ via text, social media or email? Just copy and paste this link: https://philhsc.com/interviews/lizzie-chapman


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Success Blueprint - The Habits of High Achievers with Dr. Ruth Gotian

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Story - How powerful narratives bring partnerships to life with Neal Foard